Having some trouble playing your DVD? Here's a couple of things to troubleshoot:
1. Re-insert / Restart DVD
2. Try a different device e.g. DVD Player, Laptop, Desktop, etc.
3. Use VLC as your playback operator [Recommended] (You can download this for free and it only takes a few minutes to set up onto your laptop/computer). Put the DVD back in and run using VLC. Here is the link to the VLC home page, just click on the download button:
4. Try different playback operators, for example:
- Cyberlink PowerDVD (Stock with Windows, and our second best bet)
- Windows Media Player
- QuickTime etc.
If you've tried all 4 of these steps and the DVD still doesn't work and you feel as if the DVD itself is faulty, send us a message to firstname.lastname@example.org and we'll get you taken care of :-)
All the best!